Content Moderation
To preserve confidence and uphold the strength of your brand, safeguard the security and welfare of your user groups.
Keep your brand safe.
Handle your online reputation well and take down any offensive material or behavior that violates the norms of a positive community.
Increase your online presence on social media
By using community management best practices, you may grow your user base and draw in additional consumers through your social and e-commerce platforms.
Maintain user security
Use user risk scoring, background checks, watchlists, and proactive safety notifications to protect your online community.
Improve your online communities rather than merely moderating them.
Make use of our best-in-class capabilities to make sure users have a safe and friendly digital experience.
Human-in-the-loop methodology
- Gain a deeper comprehension of the content context in the workflow by utilizing resilient human agents.
Award-winning initiatives for well-being
- Our comprehensive wellness initiatives guarantee the mental, emotional, and physical well-being of our digital first responders.
Regional conformance
- Our teams of content moderators are well embedded in the local markets and cultures they are safeguarding, having operated in 32 countries and speaking more than 50 languages.
Digital proficiency
- Make the most of our digital accelerators to protect your customers’ greatest experiences.
A comprehensive service structure
With the aid of our content moderation services, you can turn your online areas into vibrant centers of constructive communication.
Ad Review & Moderation
Optimize your ads across online channels with a thorough evaluation of relevance, intent and cultural context. Our moderators examine both the content of the ads (text, graphics, video, audio, etc.) and the content of the landing pages to which they lead.
Community Management
We can assist you in improving your online brand presence, whether your goal is to protect your community from fraudulent accounts or increase your user base through beneficial brand interactions. Our professionals are knowledgeable about all listening platforms and always adhere to the proper social etiquette for each channel, maintaining the tone and voice of your company throughout.